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PRIVACY POLICY

Last updated: July 2026

Jealous Sweets Limited ("we", "our", "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit or make a purchase from www.thejealouslife.com (the "Site"), contact us, subscribe to our marketing communications or otherwise interact with us.

This policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), the Data Protection Act 2018 and applicable privacy laws.

Who We Are

Jealous Sweets Limited

141C High Street
Street
Somerset
BA16 0EX
United Kingdom

Email: hello@thejealouslife.com

Jealous Sweets Limited is the data controller responsible for your personal information.

Personal Information We Collect

Depending on how you use our Site, we may collect the following information.

Information you provide directly

When you place an order, create an account, subscribe to our newsletter or contact us, we may collect:

Name
Billing address
Delivery address
Email address
Telephone number
Payment details (payments are processed securely by our payment providers; we do not store your full payment card details)
Order history
Customer service enquiries
Marketing preferences

Information collected automatically

When you visit our Site, we may automatically collect:

IP address
Browser type
Device information
Operating system
Time zone
Language preferences
Pages viewed
Products viewed
Referring website
Search terms
Date and time of your visit
Cookie identifiers
Shopping behaviour on our website

This information helps us understand how customers use our website and improve our services.

Cookies and Similar Technologies

We use cookies and similar technologies, including:

Essential cookies
Performance cookies
Analytics cookies
Functional cookies
Marketing cookies
Pixels
Tags
Web beacons

These technologies help us to:

Keep our website secure
Remember your preferences
Enable checkout functionality
Analyse website traffic
Measure marketing performance
Personalise your shopping experience

Where required by law, we ask for your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through our cookie banner or your browser settings.

Analytics and Advertising

We may use services including:

Shopify Analytics
Google Analytics
Google Ads
Meta Pixel
Shop Campaigns
Email marketing platforms

These services help us to:

Understand website usage
Improve our products
Measure advertising effectiveness
Deliver relevant advertising
Reduce fraudulent activity

You can manage your advertising preferences through your browser, device settings or the relevant advertising provider.

How We Use Your Personal Information

We use your information to:

Process and fulfil orders
Process payments
Arrange shipping and delivery
Communicate about your order
Provide customer support
Prevent fraud and abuse
Verify transactions
Improve our website
Personalise your shopping experience
Send marketing communications where you have consented or where permitted by law
Meet our legal and regulatory obligations
Protect our legal rights

Legal Basis for Processing

Where UK GDPR or EU GDPR applies, we process your information on one or more of the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate interests
Your consent

You may withdraw your consent at any time.

Sharing Your Personal Information

We only share your personal information when necessary to provide our services, process your orders or comply with legal obligations.

This may include:

Shopify
Payment providers
Shipping and courier companies
Warehouse and fulfilment partners
Marketing service providers
Analytics providers
Fraud prevention services
Professional advisers
Government authorities where legally required

We do not sell your personal information.

International Transfers

Some of our service providers may process personal information outside the United Kingdom or European Economic Area.

Where this occurs, we ensure appropriate safeguards are in place, including the UK International Data Transfer Agreement (IDTA), the UK Addendum, European Commission Standard Contractual Clauses or adequacy decisions where applicable.

Data Retention

We retain personal information only for as long as necessary.

Typically:

Order information is retained for up to 7 years to comply with accounting and tax obligations.
Customer service records are retained as necessary to resolve enquiries.
Marketing information is retained until you unsubscribe or withdraw your consent.
Website analytics data is retained according to the settings of our analytics providers.

Where retention is no longer required, your information is securely deleted or anonymised.

Your Privacy Rights

Depending on where you live, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your information
Restrict processing
Object to processing
Withdraw consent
Receive a copy of your information (data portability)
Lodge a complaint with your local supervisory authority

To exercise your rights, please contact us using the details below.

Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send information about:

New products
Promotions
Competitions
Product launches
Company news

You can unsubscribe at any time by:

Clicking the unsubscribe link in any marketing email
Contacting us directly

We will not send marketing communications where prohibited by applicable law.

Children's Privacy

Our website is not directed at children under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Website Security

We take appropriate technical and organisational measures to protect your personal information against accidental loss, misuse, unauthorised access, disclosure or alteration.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our Site may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or technology.

The latest version will always be published on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at hello@thejealouslife.com.

If you are dissatisfied with how we handle your personal information, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) or your local data protection authority.